SOLUTIONS / VOICE & AI AGENTS
Voice and chat agents built around your processes, tested against your real scenarios and connected to the tools your team already uses.
Answer inbound calls for enquiries, bookings and status checks, and transfer to a person when the conversation needs one. Where it is permitted and consented, agents can also handle reminders and follow-up calls. Every call ends with a summary in your systems.
Assistants for your website and messaging channels that answer from your own content, qualify enquiries, collect details and book appointments, and pass the conversation to your team with the history attached.
Agents that work behind the scenes: triaging requests, drafting replies, preparing records and routing tasks. Approval steps keep a person in control of the actions that matter.
Start with a pilot: choose one process, map the conversations and exceptions, build the agent against your real scenarios, test it with your team, and launch to a limited audience before expanding.
Pick a high-volume, well-understood process such as booking, enquiry qualification or order status. We map the conversations, the information needed and when a person should take over.
Instructions, knowledge, tools and guardrails are built against your real scenarios, then tested for accuracy, tone and failure cases before any customer speaks to the agent.
Launch to a limited audience with conversation review, handover rules and reporting. Expand as the results meet the targets agreed up front.
Agents are scoped for each project. Languages, voice and model providers, telephony and integrations are agreed during discovery, and results depend on your content and call quality. Accuracy is tested, not guaranteed, and agents are designed to hand over to a person when they are unsure.
Automated agents speak to real customers, so the rules are set before launch. We design agents to say that they are automated, to hand over to a person on request, and to follow your requirements for recording consent, data retention and access. Lawful basis, notices, and the rules for outbound calling and messaging vary by region and are checked with you during planning. Jazfore does not give legal advice, and each deployment should be checked against the rules in its own region.
This public website does not run a live agent or record calls or messages.
LET’S BUILD WHAT’S NEXT
Start with the challenge. We’ll help shape the next step.